Privacy
Ganobi & Grant are committed to complying with the Data Protection Act 1998 and have published this guide to help you understand how and why we collect information from you, to whom such information is disclosed and what your rights are. You can access our Website home page and browse our site without disclosing your personal data.

What information do we collect and how do we obtain it?

We receive information from you when you order items with us.
You will be asked to provide certain information such as your name, address, telephone number and email address so that we can process and fulfill your order, notify you of your order status and inform you of special offers and promotions. 

How do we use your information?

We use the information that we collect about you to:

1. Process your orders
2. Manage your account
3. Monitor customer traffic patterns and site usage to help us develop and improve the design and layout of the site. However, this is not achieved through looking at your specific information, but through analysis of the products and pages most often visited.
4. Notify you about enhancement to our services, such as changes to the website, new services and special offers that may be of interest.

OUR PROMISE

We will not pass any of your details to any third parties without your consent and if you wish to have your details removed from our database please email us at:
info@ganobi.com or call us on (+44) 0161 408 1026.

Terms and Conditions

Ownership of rights:
All rights, including copyright, in this website are owned by or licensed to Ganobi & Grant. Any use of this website or its contents, including copying or storing it or them in whole or part, other than for your own personal, non-commercial use is prohibited without the permission of Ganobi & Grant. You may not modify, distribute or re-post anything on this website for any purpose.
Ganobi & Grant and its logo are used as company trademarks and are thus protected from unwarranted use by others.

Financial Information :
We do not hold any financial information on our customers. All online transactions are carried out through the respected online merchant, NoChex click here to find out more information on Nochex.

Our right to cancel orders:
If a payment address cannot be verified with the card issuer, then we may cancel the order. To prevent this happening, always take care when entering your address into the payment system and always use your billing address as it appears on your statement. If for any reason we cannot verify your address or suspect you are not the rightful owner of the credit/debit card, we reserve the right to cancel your order and credit you immediately.

Delays:
Occasionally, the despatch of your order may be delayed. This can be for various reasons such as postal strikes, security checks etc. We will, of course, make every effort to keep you informed.

Ganobi & Grant endeavors to make sure that the descriptions, specifications and appearance of the products are correct. Images are for illustrative purposes only. Colour reproduction is as accurate as photographic and production processes allow.

Ganobi & Grant has the right to change the price of its products at any time, although this will not be done after you have completed the checkout procedure!

This Privacy Statement and Terms and Conditions Statement is effective February 20, 2009.